Content Information
Introduction
This handbook explains your rights and responsibilities when applying for unemployment insurance (UI) benefits. It answers common questions and gives general information. This handbook doesn't have the force and effect of a law, rule, or regulation. Your failure to follow the instructions in this handbook may lead to:
- A delay in receiving benefits
- Losing your benefits
- Receiving incorrect payments that you may have to pay back.
If you knowingly break the rules, you could be denied benefits for committing fraud. Fraud can lead serious consequences, including civil and criminal penalties. For more information, visit: Defining UI Fraud
It is your responsibility to read and understand this handbook. When filing your claim, you agree to do this.
Other Versions of the Claimant Handbook
View Print-Friendly Version: Unemployment Insurance Claimant Handbook (English)
Fully translated versions of the updated July 2025 handbook in various languages will be available soon. If you need help understanding this handbook, free interpretation services are available. You can call 866-239-0843 for assistance.
